IMPORTANT SAFETY RECALL NOTICE FOR SMITH & WESSON® M&P®12 SHOTGUNS MANUFACTURED PRIOR TO OCTOBER 15, 2021

Smith & Wesson has received two field reports of cracked barrels involving the M&P12 Shotgun. To ensure that all of our Shotguns meet Smith & Wesson’s high standards for quality, we are implementing this Safety Recall of all Shotguns manufactured prior to October 15, 2021, to ensure there are no surface anomalies or conditions that might adversely affect the safety, function or performance of these Shotguns.

Please STOP USING your M&P12 Shotgun until it has been inspected and, if necessary, repaired by
Smith & Wesson.

PRODUCT AFFECTED:

This notice applies to M&P12 Shotguns manufactured prior to October 15, 2021. To determine whether your M&P12 Shotgun is affected, check the label on the box to determine the date of manufacture (see image below). If the manufacture date is prior to October 15, 2021, your shotgun is subject to this Recall and should be returned to Smith & Wesson for inspection. If you are unsure of your date of manufacture, input your serial number below, or call 833-957-3476.

HOW TO LOCATE YOUR SERIAL NUMBER AND DATE OF MANUFACTURE
serial number location.png

REMEDY/ACTION TO BE TAKEN:

To determine whether your Shotgun was manufactured prior to October 15, 2021, please input your serial number below. If your Shotgun was manufactured prior to October 15, 2021, please call 833-957-3476 to obtain a pre-paid return label, to arrange for the return of your Shotgun to Smith & Wesson for inspection. After inspection, if the barrel from your Shotgun is affected, it will be replaced at no cost to you. Your Shotgun will be returned as quickly and efficiently as possible. All shipping and replacement costs will be covered by Smith & Wesson.

FOR DEALERS/DISTRIBUTORS/RETAILERS:

If you have affected Shotguns in your inventory, please call 833-957-3476 and we will coordinate the return of the affected firearms. The Shotguns will be expedited to our facility, repaired, and returned to you ASAP.

For those Shotguns which you have already sold, we ask that you provide us with the names, addresses, telephone numbers and e-mails of customers to whom you have sold them. Please send this information to us electronically at MPshotgunrecall@smith-wesson.com. If you do not have the capability to return the form electronically, please call 833-957-3476. This information is vital to ensure that notice of the recall is given to all affected purchasers. Once we receive this information from you, we will immediately arrange to provide notice of the recall directly to your customers.

 

Are you affected? Check your serial number below.

 

 

Smith & Wesson has received two field reports of cracked barrels involving the M&P12 Shotgun. To ensure that all of our Shotguns meet Smith & Wesson’s high standards for quality, we are implementing this Safety Recall to ensure there are no barrel anomalies or conditions that might adversely affect the safety, function or performance of these Shotguns

First and foremost, safety. We wanted to alert all our M&P12 Shotgun customers of this potential condition and ask them to refrain from using their Shotgun until they determine whether it is included in this safety recall, and if so, to return their Shotgun to Smith & Wesson so the barrel may be inspected and replaced, if necessary.

This notice applies to all M&P12 Shotguns manufactured prior to October 15, 2021.

You can check the label on the box to determine if the date of manufacture is prior to October 15, 2021. You can also input your serial number to determine whether it was manufactured prior to October 15, 2021. If you do not have the ability to look up your serial number online, you can call 833-957-3476 to determine whether your shotgun is included in the recall.

If your M&P12 Shotgun is affected, please call 833-957-3476 to obtain a label to return your Shotgun to Smith & Wesson for inspection. After inspection, if the barrel from your Shotgun is affected, it will be replaced at no cost to you. Your Shotgun will be returned as quickly and efficiently as possible. All shipping and replacement costs will be covered by Smith & Wesson.

We are asking customers of all affected M&P12 Shotguns to return their Shotguns so Smith & Wesson can inspect the barrel. If, after inspection it is determined that the condition outlined in the recall exists, then Smith & Wesson will replace the barrel at no cost to you. All shipping and replacement costs will be covered by Smith & Wesson

No, we are asking consumers of all affected M&P12 Shotguns to return their Shotgun so Smith & Wesson can inspect the barrel. If, after inspection it is determined that the condition outlined in the recall exists, then Smith & Wesson will replace the barrel at no cost to you. All shipping and replacement costs will be covered by Smith & Wesson