Before contacting Customer Support, please review our FAQ page where many common questions are answered. When contacting customer service, please have the owner name, address, model and serial number available. The information will help the service representative to expedite your request.

 

GENERAL CONTACT INFORMATION

For emails, please include your name, address, phone number and serial number of the firearm.

Inquiry:

By Telephone:
(USA)  1-800-331-0852 
Mon-Fri 8:00AM-5:00PM Eastern Time

(International)  1-413-781-8300 
Mon-Fri 8:00AM-5:00PM Eastern Time

By Fax:
1-413-747-3317 (USA)
1-413-731-8980 (International)
 

By Mail:
Smith & Wesson
2100 Roosevelt Avenue, Springfield, MA 01104


CONTACT SPECIFIC DEPARTMENTS

Hunter Education & NRA Instructors:

instructors@smith-wesson.com

 


FOR WEBSITE CONTENT RELATED ISSUES OR QUESTIONS
Missing product images, non-functioning links
BY EMAIL:
website@smith-wesson.com

 

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