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American Guardians FAQs

The American Guardians program has a very broad list of Smith & Wesson models in addition to providing access to numerous unique models that are only available to professional end-users. To view the list, CLICK HERE.
    Sworn LE (Law Enforcement) State, County and Local Agency OfficersFederal LEO – F.B.I., U.S. Marshals, DEA, DHS, etc.

    Corrections Officers, including Parole Officers and Probation Officers

    Retired LEO with “retired” credentials including Federal, State, County and Local Law Enforcement Academy Cadets with Enrollment Documentation from the Academy

    State Licensed Security Companies and State/City Licensed Security Officers

    Federal Flight Deck Officers

    Court Judges, District Attorneys (including Assistant and Deputy District Attorneys)

    First responders including firefighters and rescue personnel with appropriate I.D.

    Military (including National Guard): Active, Retired, Active-Reserve, Disabled in any capacity

    Veterans Honorably Discharged with Form DD214 (or National Guard equivalent)
Discounts on firearms in this program vary by model – contact your local American Guardians Dealer or CLICK HERE to view our list of eligible products.
Yes, program eligibility is also extended to retirees and veterans holding a valid DD-214 or Form NGB-22.
The American Guardians Program is available through select retailers nationwide. If your dealer is not currently a part of the program, have them fill out the American Guardians application above.
This program currently does not have a quantity limit on purchases.
1. Make sure you are eligible to make a purchase through this program by confirming your qualifications as listed by the program.
2. Locate your nearest American Guardians Dealer
3. Bring your necessary credentials to your American Guardians dealer to purchase.
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Engraving Services

Our custom engraving shop is where we combine the pride and practice of producing the finest handguns available with the artistry of world class engraving. We are thrilled to offer this service to you to extend the enjoyment and investment value of your Smith & Wesson firearm.

"Factory engraving adds another dimension and significant value to my Smith & Wesson revolvers and pistols. The custom engraving shop has produced notable work, including the fine detail and old-world craftsmanship on my .45 ACP Model 1911. I am immensely pleased with the results."

~Peter DeRose, President, Smith & Wesson Collector's Association

Explore all of the Factory Custom Gun Engraving products and services we offer. For more information about custom engraving your Smith & Wesson handgun or to receive a catalog of custom engraving services, call 1-800-331-0852 and ask for our firearm engraving catalog.

  • Bulino Engraving – traditional and fantasy art, portraits or scenes, seals and insignia.
  • Scrollwork –From Class A complete ornamentation to the Class C engraving.
  • Inlays – available with multiple techniques, elements and materials.
  • Backgrounds and Shading. Beaded or stippled, simple to intricate – the choice is yours.
  • Polishing, Plating and Finishes
  • Traditional and Fantasy Art
  • Portraits
  • Favorite Pets
  • Game or Animal Scenes
  • Figurines
  • Seals, Insignia and Badges
  • Entire Works or Selected Elements *

* Smith & Wesson may not reproduce trademarked images without expressed, written permission of the trademark's legal owner.

  • Class A (Rich, Complete Ornamentation)
  • Class B (Moderate, Complete Ornamentation)
  • Class C (Less Ornate Detailing On All Major Parts)
  • Flush
  • Raised
  • Semi-Relief
  • Deep Relief
  • Bands
  • Borders
  • Lettering (Name, Initials, Signature, etc.)
  • Modeling
  • Sculpture
  • Precious Metals (Gold, Silver, Platinum, etc.)
  • Bright Metals (Copper, Brass, Bronze, etc.)
  • Precious Stones (Diamonds, Rubies, Emeralds, etc.)
  • Semi-Precious Stones (Amethyst, Jade, Onyx, etc.)
  • Pearl
  • Mother of Pearl
  • Beaded
  • Punched
  • Stippled
  • Lined
  • Simple
  • Moderate
  • Intricate
  • Entire Revolver or Pistol
  • Distinct Areas
  • Gold
  • Nickel
  • Matte
  • High Bright
  • Differential
  • Blue (with some limitations)
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PERFORMANCE CENTER® PRECISION GUNSMITHING

Autopistol 3rd Generation Action Package

  • Polish Ramp & Hood
  • Tuned Action
  • Test Fire for Function

M&P Action Package
  • Polish Ramp & Hood
  • Tuned Action
  • Install Performance Center Sear
  • Test Fire for Function

Combat Revolver
  • Glass Bead Finish
  • Tuned Action
  • Trigger Stop
  • Chamfer Charge Holes
  • Test Fire For Function

Master Revolver
  • Trigger Stop
  • Chamfer Charge Holes
  • Polish Rebound Spring, Hammer Stud and Yoke Barrel Bosses
  • Detail Lockwork Surfaces
  • Stone Hammer and Trigger Contact Areas
  • Test Fire for Function

Outdoor Package
  • Recessed Crown Muzzle (except Tapered Barrels)
  • Reset Barrel and Cylinder Gap
  • Chamfer Charge Holes
  • Install 20% Lighter Mainspring
  • Polish Rebound and Spring
  • Adjust for Crisp Single Action Pull
  • Test Fire for Function

Finishing Revolvers
  • High Bright Polish (Blue, Stainless Steel) - $275
  • Standard Polish & Blue - $220
  • Glass Bead Blue & Stainless Steel - $170

Finishing Examples:

Finishing Pistols
  • High Bright Polish - $275
  • Bead Blast Stainless (Slide) - $110
  • Bead Blast and Blue (Frame) - $110
  • Bead Blast Stainless (Frame) - $110
  • Bead Blast and Blue (Entire Pistol) - $170
  • Bead Blast and Stainless (Entire Pistol) - $170
  • Anodize Aluminum Frames (3rd Gen. or newer) - $150

Model 41
  • Install Optics only 5" Barrel

Model SW1911 Services
  • Dehorning for Carry & Refinish - $195
  • Mag Well Extension - $95
  • Mag Well and Backstrap Combo - $175
  • Action Package - $175
  • Ambidextrous Safety - $130
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Faqs

Before contacting Customer Support, please review the information listed below where many common questions are answered.

Rotate the adjustment screws (FIGURES A10 & A11 see owner's user manual) as needed to move the center of the shot group to the target aiming point. To determine the required direction of rotation, refer to the Shot Group Movement column in the Laser Adjustment Table on page 37 of the owner's user manual.

WARNING: ENSURE YOUR FIREARM IS UNLOADED BEFORE ADJUSTING YOUR SIGHT. AT ALL TIMES FOLLOW THE BASIC FIREARMS SAFETY RULES IN THE SECTION ENTITLED YOUR SAFETY RESPONSIBILITIES.


WARNING: VISIBLE LASER RADIATION EMITS FROM THE CRIMSON TRACE® LASER WHILE IT IS IN OPERATION AVOID DIRECT EYE EXPOSURE. 

  1. Mount a target with a clearly visible aiming point downrange at the desired zeroing distance.
  2. Turn ON the Crimson Trace® Laser by pressing the activation button once.
  3. While aiming the M&P® BODYGUARD® 380 with its iron sights, rotate the adjustment screws as needed to superimpose the laser strike point over the M&P® BODYGUARD® 380’s aiming point (FIGURE A11). To determine the required direction of rotation, refer to the Laser Adjustment Table on page 46 of the owner's user manual.
  4. Direct the Crimson Trace® Laser at the target aiming point.
  5. Fire a 3-round shot group and note the center of the shot group relative to the target aiming point.
  6. Rotate the adjustment screws as needed to move the center of the shot group to the target aiming point. To determine the required direction of rotation, refer to the Shot Group Movement column in the Laser Adjustment Table on page 46 of the owner's user manual.
  7. Fire another 3-round shot group to confirm zero.
  8. Repeat these steps until the shot group falls within an acceptable radius around the target aim point.

WARNING: ENSURE YOUR FIREARM IS UNLOADED BEFORE ADJUSTING YOUR SIGHT. AT ALL TIMES FOLLOW THE BASIC FIREARMS SAFETY RULES IN THE SECTION ENTITLED "YOUR SAFETY RESPONSIBILITIES" OF YOUR BODYGUARD® 38 SAFETY AND INSTRUCTION MANUAL.


WARNING: VISIBLE LASER RADIATION EMITS FROM THE INSIGHT® LASER WHILE IT IS IN OPERATION - AVOID DIRECT EYE EXPOSURE. 

  1. Turn the elevation adjustment screw (on top of the laser) four (4) complete rotations counter-clockwise with the allen wrench provided with your BODYGUARD® 38 revolver.
  2. Turn the windage adjustment screw (on the side of the laser) four (4) complete rotations counter-clockwise with the allen wrench provided with your BODYGUARD® 38 revolver.
  3. Pick a suitable aiming point where you can see the fixed sight picture and the laser beam at the same time. The point should be 8 to 10 feet from the BODYGUARD® 38 revolver.
  4. Turn the elevation adjustment screw so that the beam is two inches (2") above point of impact as referenced from the fixed sight picture. (Note: the beam will move approximately one inch (1") left of point of impact.)
  5. Turn the windage adjustment screw so that the beam is to the point of impact as referenced from the fixed sight picture.
  6. Turn the elevation adjustment screw so that the beam is to the point of impact as referenced from the fixed sight picture.
  7. Test fire the BODYGUARD® 38 revolver with your particular type and brand of ammunition and make any final adjustments necessary, making sure the revolver is unloaded prior to making any adjustments to the laser sight.


Use only commercially manufactured ammunition with internal ballistic pressures which are in strict accordance with the specifications of the Sporting Arms and Ammunition Manufacturers' Institute (SAAMI).


Be certain all ammunition you use complies with the SAAMI specifications. If you are uncertain, contact your ammunition supplier for verification.


If you would like any further information on specific ammunition, you may contact one of the major ammunition manufacturers from the link listed below: 

https://www.smith-wesson.com/customer-service/ammunition

Q: Can I dry fire my Smith & Wesson?


A: Yes, except for the .22 caliber pistols which includes models 22A, 22S, 422, 2206, 2214, 2213 and 41. 


.22 caliber revolvers such as models 17, 43, 63, 317 and 617 also should not be dry fired.


Q: Why can't I dry fire my .22 pistol or revolver?


A: Dry firing a S&W .22 pistol or revolver will cause damage to the firing pin.
The Smith & Wesson Performance Center offers gunsmithing services found here.

Revolvers - The official serial number is located on the bottom of the butt of the frame. Some revolvers also have the serial number located on the inside of the frame, in the yoke area. 


Pistols - The serial number is located on the side of the frame. 


Sigma series - The serial number is located on the frame under the front of the handgun. 


SW99 - The serial number is located on the frame at the rear of the pistol.
For long guns manufactured in the early 1980's, please contact the following dealers for parts and service. Smith & Wesson discontinued these models and no longer has a parts inventory or offer repair service for these models.

Numrich Gun Parts Corp226 Williams Lane
Kingston, NY 12401

(886) 686-7424

http://www.gunpartscorp.com/

You can access most of our Owner's Manuals online here.

If you can't find your manual, you can request one by contacting us.

Pricing information is included on most of our firearm detail pages on our website

You may also contact one of our customer support representatives for pricing on handguns.  

1-800-331-0852 Ext. 2904 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday - Friday.

Please see our Shipping & Returns Page to request a prepaid Fedex return label to return your S&W handgun for repair.  Customers outside the USA may contact the International Warranty Service Center nearest you.

Smith & Wesson discontinued manufacturing air and pellet guns in 1980. The air and pellet gun line included the models: 77A, 78G, 79G and 80G. Should your Smith & Wesson air gun require parts and/or repairs, please contact:

Bimrose Precision Airgun Repair is now located at:

13090 Navajo Road #3

Apple Valley, CA 92308

(760) 646-9108 

TMac's Airgun Service

C/O Tony McDaniel

1120 Finger Bridge Road

Hickory NC  28602

(828) 294-2468

Models 586 and 686 pellet guns, please contact:

Umarex USA, Inc.

6007 S 29th Street

Fort Smith, AR 72908

(479) 646-4210

http://www.umarexusa.com

We suggest that you call before shipping your air gun to ensure they have the required parts.

Unfortunately, we are unable to predict the value of handguns after they are shipped from the factory. You may wish to reference one of the many books written on the value of handguns at your local bookstore or library.


If you would like to obtain the history of your Smith & Wesson handgun please refer to the Request History of your S&W Handgun question above.

For Domestic Warranty repairs, please CONTACT US.

For INTERNATIONAL S&W Warranty Service Centers

Every year, we receive a significant number of requests for donations, sponsorships and product support for various industry-related events, initiatives and organizations.  Because of the sheer volume of requests that we receive, we are only able to support a small number of these programs.

 

We appreciate your understanding and hope you’ll keep us in mind for future opportunities.
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Product Safety Information

In addition to providing handguns and rifles for competition shooting and protection, Smith & Wesson also offers gun safety tips to ensure proper handling.

Safe and secure storage of your firearm is one of your most important responsibilities. It is a full-time responsibility. You must always secure your firearm and ammunition separately so that they are not accessible to children or other unauthorized persons.

Whenever your firearm is not in use, keep it unloaded and locked. Your safety and the safety of others requires that you always secure and store your firearm in a manner that will prevent unauthorized access. Never leave a firearm unattended unless it is unloaded, locked and secured.

Please review the Safe Storage & Transportation section at the bottom of this page for more information about safe storage practices.

  1. Always keep your firearm pointed in a safe direction.
  2. Treat ALL firearms as if they were loaded.
  3. Keep your trigger finger outside the guard and off of the trigger until you are ready to fire.
  4. Be certain of your target, your line of fire, and what lies beyond your target.

SAFETY IS YOUR NUMBER ONE RESPONSIBILITY!

At home, in the field, at the range, or anywhere, the first concern of every firearm owner should be safety. Before handling any firearm, understand its operation and familiarize yourself with its mechanical features. If you feel uncertain about any operational aspects of your Smith & Wesson firearm, please contact Smith & Wesson at 1-800-331-0852, ext. 2905, before proceeding with its operation. Never allow a firearm to be used by individuals who do not understand its safe operation or who have not read these firearm safety rules.

As a firearm owner, you accept a demanding responsibility. How serious you take this responsibility can be the difference between life and death. There is no excuse for careless or abusive handling of your firearm. At all times handle your firearm with intense respect for its power and potential danger.

Firearms are dangerous and can cause serious injury or death if they are misused or used inappropriately. Appropriate use of your firearm means using your firearm for legal purposes. For example: target shooting, hunting, and lawful resistance of deadly criminal force. Safety must be the prime consideration of anyone who owns, handles or uses firearms. Accidents are the result of violating the rules of safe firearm handling and common sense. Firearm safety training is available. Contact your firearms dealer, law enforcement agency, local sportsman's club, etc. for availability.

Apply the following safety rules in every situation, with any kind of firearm:

ALWAYS KEEP YOUR FIREARM POINTED IN A SAFE DIRECTION.

Never point a firearm at anyone or anything you do not intend to shoot whether or not it is loaded. This is particularly important when loading, unloading, or field stripping the firearm. ALWAYS control the direction of the firearm.

ALWAYS TREAT EVERY FIREARM AS IF IT IS LOADED AND WILL FIRE.

Do not take anyone's word that the firearm is unloaded - always check for yourself. Never pass your firearm to another person until the cylinder or action is open and you visually check that it is unloaded. Keep your firearm unloaded and safely stored when not in use.

NEVER PLACE YOUR FINGER INSIDE THE TRIGGER GUARD OR ON THE TRIGGER UNLESS YOU INTEND TO FIRE.

You should also take care to ensure that other objects do not touch the trigger.

ALWAYS BE SURE OF YOUR TARGET AND WHAT IS BEYOND IT.

Always be sure of where the bullet will strike and shoot only where there is a safe back stop free of obstructions, water or other surfaces which can cause ricochets. Be sure your bullet will stop behind your target. Bullets can glance off many surfaces like rocks or the surface of water and travel in unpredictable directions with considerable velocity. Do not fire randomly into the sky.

ALWAYS WEAR EYE AND EAR PROTECTORS SPECIFIED FOR USE WITH FIREARMS.

Wear eye protection that is specified for use with firearms every time you handle your firearm for cleaning and maintenance. Wear eye and ear protection specified for use with firearms every time you discharge your firearm. Make sure others in the vicinity of where you will be shooting do so as well.

NEVER RELY ON MECHANICAL FEATURES OF THE FIREARM ALONE.

Only your safe firearm-handling habits will ensure the safe use of your firearm. This is your responsibility.

NEVER CROSS OBSTACLES SUCH AS FENCES OR STREAMS WITH A LOADED FIREARM.

Always make certain your firearm is unloaded before crossing a fence, climbing a tree, jumping a ditch or negotiating other obstacles.

NEVER USE ALCOHOL OR DRUGS BEFORE OR WHILE SHOOTING.

Further, do not use your firearm if you are on any medication which impairs, even slightly, your mental or physical ability.

ALWAYS HAVE ADEQUATE VENTILATION.

Discharging firearms in poorly ventilated areas, cleaning firearms, or handling ammunition may result in exposure to lead and other substances known to cause birth defects, reproductive harm, and other serious physical injury. Review the warnings and labels for all ammunition and cleaning products carefully. Wash hands thoroughly after exposure.

ALWAYS USE THE CORRECT AMMUNITION FOR YOUR PARTICULAR FIREARM.

Never use non-standard, reloaded, or "handloaded" ammunition which has not been subjected to internal ballistic pressure testing.

BEWARE OF BARREL OBSTRUCTIONS.

Be sure the barrel is clear of obstructions before shooting. Mud, water, snow or other objects may inadvertently lodge in the barrel bore. A small obstruction can cause a dangerous increase in pressure and may damage your firearm and cause injury to yourself and others.

BE SURE ALL ACCESSORIES, SUCH AS HOLSTERS. GRIPS, SLINGS, SCOPES AND OTHER ACCESSORIES ARE COMPATIBLE WITH YOUR PARTICULAR FIREARM AND THAT THE ACCESSORIES DO NOT INTERFERE WITH ITS SAFE OPERATION.

It is your responsibility to understand and follow all of the instructions in the safety manual that accompanied your firearm, as well as those which may be supplied with your ammunition and any accessory.

NEVER DISASSEMBLE YOUR FIREARM BEYOND THE FIELD STRIPPING PROCEDURE OUTLINED IN THE MANUAL THAT ACCOMPANIED YOUR FIREARM.

Improper disassembly or reassembly of your firearm may be dangerous and can lead to serious injury or death.

NEVER MANIPULATE, ADJUST OR CHANGE ANY OF THE INTERNAL COMPONENTS OF YOUR FIREARM UNLESS SPECIFICALLY INSTRUCTED TO DO SO IN THE MANUAL THAT ACCOMPANIED YOUR FIREARM.

Improper manipulation of any other internal component may affect the safety and reliability of your firearm and may cause serious injury or death.

NEVER ALLOW ANY ALTERATION OR REPLACEMENT OF PARTS IN YOUR FIREARM UNLESS PERFORMED BY A QUALIFIED GUNSMITH USING AUTHORIZED PARTS.

If you do otherwise, improper functioning of your firearm may occur and serious injury or death and damage to property may result.

MAINTENANCE BEFORE USE

Before using your firearm for the first time, it should be cleaned. See the cleaning instructions that accompanied your particular firearm. Your firearm was treated at the factory with either a preservative or oil to protect it against corrosion during shipping and storage. Preservative and oil should be wiped from the bore, chamber and exposed areas using a clean swab or patch before using the firearm.

Purchase cleaning supplies from your firearms dealer that are specifically designated for your type and caliber of firearm. Many suppliers offer these in kit form for your convenience. Follow the instructions provided with your cleaning supplies. Whenever your firearm has been exposed to sand, dust, extreme humidity, water or other adverse conditions, it must be cleaned and lubricated.

MAINTENANCE BEFORE STORAGE

When storing your firearm, do not encase it in anything that will attract or hold moisture, for example, leather or heavy cloth. Also, do not store firearms with a plug inserted in the barrel because this can be a contributing factor to moisture accumulation. If your firearm is to be stored for an extended period, the bore, chamber and internal surfaces should be oiled with a high-quality lubricating oil or preservative intended for firearms. The external parts; receiver, bolt and barrel should be coated with an anti-rust oil. Before using your firearm again, be sure to clean it. Every time you clean your firearm, check it for signs of wear. If wear is noted, do not use the firearm. Return it to the manufacturer for service, or have it checked by a qualified gunsmith.

YOU ARE RESPONSIBLE FOR YOUR FIREARM AT ALL TIMES.

In owning a firearm, you must undertake full-time responsibility for your firearm's safety and security. You must protect yourself and all others against injury or death from misuse of your firearm 24 hours a day. You must secure firearms safely from children and unauthorized users. Your firearm should always be kept unloaded and locked when not in use.

Smith & Wesson provides locks for this purpose with each of its firearms. Please read and follow the instructions packaged with this lock. A lock, when properly used, can be an effective tool in preventing unauthorized access to your firearm. Nevertheless, never assume that the use of the lock provided by Smith & Wesson alone is sufficient to safely secure your firearm. There are other alternative locks and safe storage containers available in the marketplace which may also be appropriate for your particular needs. Consult your local gun shop, hardware store, or local law enforcement agency for guidance on the variety of other safe storage devices or practices which may be appropriate for your particular needs. You must always evaluate your personal situation and employ the security systems that meet your needs to prevent children and unauthorized users from gaining access to your firearm.

NEVER LOCK A LOADED FIREARM AND NEVER LOAD A LOCKED FIREARM!
NEVER LEAVE THE KEY TO THE LOCK FOR YOUR FIREARM WITH THE STORED FIREARM!
ALWAYS STORE YOUR FIREARM AND AMMUNITION SEPARATELY.

Firearms and ammunition should be stored separately so that they are not accessible to children or other unauthorized persons. Safe and secure storage of your firearm and ammunition are your responsibility. It is a full-time responsibility.

NEVER ASSUME THAT A "HIDING" PLACE IS A SECURE STORAGE METHOD.

Others may be aware of your storage location or come upon it by chance. It is your personal responsibility to use common sense when storing your firearm and ammunition and to always make sure they are not accessible to children or other unauthorized persons.

NEVER TRANSPORT A LOADED FIREARM.

When transporting your firearm, be sure it is unloaded and locked.

ALWAYS FOLLOW THE LAW!

Many jurisdictions have laws that make it a crime to keep a firearm unlocked and in an area accessible to children or others. You must be familiar and comply with all local, state, and federal laws regarding the safe storage and transportation of your firearm. Failure to know and follow the law could lead to criminal charges against you! Obey all laws relating to the storage and transportation of firearms. Consult your local law enforcement agency or firearms dealer for information on storing and/or transporting a firearm safely and legally in your jurisdiction.

YOUR FIREARM IS YOUR RESPONSIBILITY.

You are responsible for securing your firearm from theft or misuse by untrained or unqualified individuals.