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Contact Information




Request a Catalog   Need Support - Contact Us



Before contacting Customer Support, please review our FAQ page where many common questions are answered.

When contacting customer service, please have the owner name, address, model and serial number available. The information will help the service representative to expedite your request.


By Telephone:
1-800-331-0852 (USA)
Mon-Fri 8:00AM-8:00PM Eastern Time

1-413-781-8300 (International)
Mon-Fri 8:00AM-5:00PM Eastern Time


By Fax:
1-413-747-3317 (USA)
1-413-731-8980 (International)


By Mail:
Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104


Contact Academy



For website related issues ONLY (account lockouts, password problems, missing product images, etc.)
Email: website@smith-wesson.com
Questions about S&W products and services Need Support? - Contact Us